Contact Us: 1-800-372-6094

A New Level of Trauma and Emergency Care

When a serious illness occurs or an accident happens, it's important to know that the St. Joseph Mercy Oakland's (SJMO) Trauma Center and Emergency Department are available to you 24 hours a day, seven days a week. Our board-certified physicians, nurses and medical team will rapidly assess you and begin the appropriate level of treatment and care required for each emergency. By dialing  248-758-7000 you will be put in touch with our Emergency Department instantly.

The trauma center at St. Joseph Mercy Oakland is verified as a Level II Trauma Center  by the Verification Review Committee (VRC), an ad hoc committee of the Committee on Trauma (COT) of the American College of Surgeons (ACS). This achievement recognizes the trauma center's dedication to providing the highest levels of clinical quality care to injured patients.

A Level II Trauma Center designation means our nationally recognized leadership in critical care is raised to an even higher level and gives first responders, patients and the community increased access to highly specialized care during emergency situations. Verification as a Level II Trauma Center ensures that patients with severe injuries receive priority access to the full array of SJMO's resources, including in-house coverage for trauma surgery, anesthesia, critical care and radiology, as well as cardiology, orthopedics, neurosurgery, vascular and thoracic care.

The Emergency Center at St. Joseph Mercy Oakland Hospital in Pontiac, Michigan has:

  • 39 private treatment cubicles
  • 52,000 annual emergency visits
  • Lean Track to care for low acuity patients for rapid discharge
  • A 19-bed Clinical Decision Unit
  • 5,000 annual observation visits
  • Two Trauma/Resuscitation bays
  • DECON room
  • Intradepartmental X-ray suite
  • Electronic medical record and patient tracking
  • Board-certified emergency physicians

Clinical Decision Unit (CDU)
The Clinical Decision Unit provides an option for patients who require additional treatment and observation following their emergency visit.

  • Patients usually will stay in the CDU for less than 24 hours and avoid a hospital stay charge
  • The unit has 19 beds
  • Rooms are made comfortable with phones and televisions

St. Joseph Mercy Oakland's Emergency Center also reaches out into the community with multiple services and programs and is the "base hospital" to several local fire departments and EMS agencies.

Senior ERSM
To address the unique care needs of the senior population (generally age 65 and over) when they seek emergency care, St. Joseph Mercy Oakland (SJMO) has opened a Senior Emergency Department. SJMO joins the hospitals of Saint Joseph Mercy Health System (SJMHS) in adopting initiatives that create patient-centered experiences for seniors by addressing both their medical and preferential needs. The goal is to deliver compassionate care that addresses the complex conditions seniors often have in an environment that provides comfort and eases anxiety for seniors. For more info, click here.