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Telephone Numbers

General and Patient Information
If you should have any questions or concerns about your care, please contact your caregiver immediately. But we also encourage you to contact a patient representative by dialing the operator at 248-858-3000 or (# 0 from an in-house phone) if you should have general questions about the hospital, suggestions for improving our services and programs or just need for someone to listen. 

Frequently Called Telephone Numbers:
From inside the hospital, dial the last five digits only. From outside the hospital, you must dial the full number. Click here to download the list of frequently called telephone numbers.



Please note the various prefixes for telephone numbers in different towers/wings: Most of the Hospital: 248-858- Gustafson Wing (Emergency and 2G, 3G ad 4G): 248-758- South Tower (Lobby, 2 South, 3 South, 4 South, 6 South, 7 South): 248-294-

  • Administration 248-858-3161
  • Admitting & Registration 248-858-3030
  • Ambulatory Surgical Center (Alice Gustafson Center) 248-858-6700
  • Audiology 248-758-7720
  • Billing (Shared Services Center) 888-431-6464
  • Blood Bank 248-858-3062
  • Cancer Center:
    • Information Line 248-858-3456
    • SJMO Cancer Center (Outpatient Oncology Clinic) 248-858-2270
    • Mercy Cancer Network 888-474-HOPE
    • Cancer Resource and Education Center 248-858-3456
  • Cardiology 248-858-3130
  • Center for Integrative Medicine 248-858-9580
  • Center for Wound Care and Hyperbaric Medicine 248-858-2606
  • Chaplain (Pastoral Care) 248-858-3710
  • Chief of Staff 248-858-6197
  • Continuing Medical Education 248-858-6225
  • Dialysis 248-858-6590
  • Dietary 248-858-3660
  • Emergency 248-758-7000
    • Clinical Decision Unit (CDU) 248-758-7080
    • Senior ER 248-758-7040
  • Endoscopy 248-858-3594
  • Financial Counselor 248-858-6196
  • Fund Development 248-858-3161
  • Gift Shop 248-858-6131
  • Health Information Management (Medical Records) 248-858-3180
  • Human Resources 248-858-3090
    • Employment 248-858-3090
  • Information Desk (South Tower Lobby) 248-294-6100
  • Infection Control 248-858-6417
  • Laboratory 248-858-3600
  • Lobby (South Tower) 248-294-6100
  • Logistics Center 248-858-3049
  • Lost and Found 248-858-3170
  • Marketing and PR 248-858-3160
  • Medical Education 248-858-3230
  • Medical Records (HIM) 248-858-3180
  • Medical Staff Services (Credentialing) 248-858-6680
  • Mercy Place 248-333-0840
  • MIRO (21st Century Oncology) 248-338-0300
  • Nursing Stations (By Area):
    • North Tower:
      • Joint Care Center (See 7 South)
      • 2 North (Orthopaedics), (See 7 South)
      • 3 North (See 4 South)
      • 3 East – (See 4 South)
      • 4 East – Rehabilitation (Beds 432-447) 248-858-3425
      • 4 North – Pediatrics/Flex Adults (Bed 404-422) 248-858-3400
      • 5 East – OB Delivery 248-858-3525
      • 5 North – Mother/Baby (Beds 501-512) 248-858-3500
      • 6 East – Mental Health 248-858-3625
      • 7 East – Neuroscience (moving to 6 South later in 2014) 248-858-3725
    • Gustafson Wing:
      • 2G (Beds 2101-2130) 248-758-7200
      • 3G (Beds 3101-3130) 248-758-7300
      • 4G (Beds 4101-4130) 248-758-7400
    • Pavilion
      • Surgery 248-858-3290
      • Post Anesthesia Care Unit 248-858-3291
      • 2 Pavilion - Adult ICU (See 2 South)
      • 3 Pavilion - Cardiac Care Unit (See 3 South)
      • NICU 248-858-6356
      • Maternal Fetal Medicine 248-858-6762
      • 5 West – Mother/Baby Center (Beds 569-589) 248-858-3560
    • South Tower:
      • 2 South (Beds 2903 - 2937) 248-294-6200
      • 3 South (Beds 3902 - 3937) 248-294-6300
      • 4 South – (Beds 4901 – 4937) 248-294-6400
      • 6 South – (Opening later in 2014, Beds 6901- 6937)248-294-6600
      • 7 South (Beds 7901 - 7937) 248-294-6700
  • Outcomes Management 248-858-3061
  • Patient Accounts 888-431-6464
  • Patient Advocate 248-858-3535
  • Patient Information 248-858-3000
  • Pharmacy:
    • Inpatient 248-858-3054
    • Outpatient (St Joseph Mercy Retail) 248-858-3059
  • Physician Referral 800-372-6094
  • Pre-admission Testing 248-858-3256
  • Pre-op
    • Hospital 248-858-6755
    • Ambulatory Surgery Center 248-858-3592
  • QualityAssurance 248-858-3158
  • Radiology (office) 248-858-3040
    (for scheduling procedures see Scheduling)
  • Rehabilitation
    • Driver Rehabilitation Program 248-858-3116
    • Inpatient Rehabilitation Services 248-858-3425
    • Outpatient Rehabilitation Services
      • Lake Orion 248-393-1175
      • Pontiac (Main Campus) 248-758-7720
      • White Lake 248-758-7790
  • Risk Management 248-858-3158
  • Scheduling
    • Cardiology 248-858-3130, 248-858-3777
    • Radiology and Nuclear Medicine exams 248-858-3777
    • Surgical and Endoscopy 248-858-2600
  • Security
    • Administrative Office 248-858-3170
  • Sleep Disorders Center 248-371-1726
  • Social Work (Outcomes Management) 248-858-3061
  • Surgical Scheduling (see Scheduling)
  • Urgent Care
    • Lake Orion 248-693-9040
    • Waterford 248-673-2474
    • White Lake 248-758-7800
  • Volunteer Services 248-858-3035
  • Wellness Center 248-858-3488

For a pdf version of this list click here.

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St. Joseph Mercy Oakland | 44405 Woodward Avenue, Pontiac, Michigan 48341 | 248-858-3000