Health Care Services
Cardiology Services/The Heart Institute
Consumer survey gives St. Joseph Mercy Oakland
Heart Institute five stars for patient safety
The 2004 Michigan Health and Safety Coalition
(MH&SC), a national nonprofit organization representing employers,
including many of Michigan’s largest and most influential,
awarded the Heart Institute five out of five stars in each of the
following treatment areas:
- Open heart surgery
- Percutaneous coronary intervention (catheterization labs)
- Abdominal aortic aneurysm
- Carotid endarterectomy
The five-star scale was developed to indicate how closely hospitals follow the recommended activities portion of the patient safety guidelines. The MH&SC guidelines cover two major elements that have been shown to be related to patient safety and quality:
- Volume, or the number of each procedure the hospital has done.
- Treatment area activities.
This scale provides patients with one additional piece of information to help them make more informed decisions about receiving care for specific treatment areas.
Heart anatomy
Click on the image to see how the heart works.
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