As a patient at St. Joseph Mercy Oakland, you have certain rights and responsibilities that we value and remain committed. By understanding these rights and responsibilities, you can contribute to your care in a positive way. During your stay, our goal is to offer as much support as possible by providing information and open channels of communication. Your comments, observations, complaints or compliments enable us to evaluate our employees, services and programs.
The following St. Joseph Mercy Oakland policies and procedures are available for your review.