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SJMO Earns “Top Hospital” designation
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St. Joseph Mercy Oakland Earns The Leapfrog Group’s ‘Top Hospital’ Designation For Patient Safety, Quality Of Care

St. Joe’s One of Five Michigan Hospitals to Win Designation for Providing the Highest Quality Care in U.S.

Pontiac, Mich.—St. Joseph Mercy Oakland (SJMO) earned a “Top Hospital” designation for patient safety and quality of care by The Leapfrog Group at its annual meeting in Washington, D.C.  Launched in 2000, The Leapfrog Group is a national coalition of public and private purchasers of employee health coverage aimed at working toward improvements in health care safety, quality and affordability.  SJMO is one of five Michigan hospitals to earn the distinction.

The “Top Hospital” designation, the most competitive national hospital quality award in the country, recognizes hospitals that deliver the highest quality care by preventing medical errors, reducing mortality for high-risk procedures like heart bypass surgery and reducing hospital readmissions for patients being treated for conditions like pneumonia and heart attack.

“St. Joseph Mercy Oakland prides itself in making patient safety its top priority while delivering the highest quality care to our patients,” said Jack Weiner, SJMO President and CEO.  “It is an honor to be chosen for this designation.”

The selection as a “Top Hospital” is based on the results of The Leapfrog Group’s national survey that measures hospitals’ performance in crucial areas of patient safety and quality.  Participation in the survey is voluntary. The results of the survey are posted on

The survey focuses on four critical areas of patient safety:  the use of computer physician order entry (CPOE) to prevent medication errors; standards for doing high-risk procedures such as heart surgery; protocols and policies to reduce medical errors and other safe practices recommended by the National Quality Forum; and adequate nurse and physician staffing.  In addition, hospitals are measured on their progress in preventing infections and other hospital-acquired conditions and adopting policies on the handling of serious medical errors, among others.

As a 2011 Top Hospital in the urban hospital category, SJMO met the following standards for safe, high quality care:

  • A hospital must fully meet Leapfrog’s standard for preventing medication errors.
  • A hospital must fully meet Leapfrog’s standard for intensive care unit physician staffing.
  • A hospital must fully meet Leapfrog’s standards for high-risk surgeries and procedures.
  • A hospital must achieve a Value Score of 69 or better as calculated through Leapfrog’s Hospital Recognition Program. SJMO’s Value Score placed the hospital in the top 10 percent of all hospitals surveyed.

SJMO has won numerous awards and honors for quality and patient safety.  Among them are:

  • American College of Radiology (ACR) three-year accreditation in Magnetic Resonance Imaging and Nuclear Medicine Services, representing the highest level of image quality and patient safety. 
  • Women’s Health Excellence Award, designating SJMO as Five-Star-Rated in Women’s Health.  Michigan’s first Certified Primary Stroke Center
  • Midas+ Platinum Quality Award for excellence in clinical health care
  • Distinguished Hospital for Clinical Excellence
  • American College of Surgeons (ACS) Top Hospital for Exemplary Outcomes for Surgical Patient Care
  • Blue Cross, Blue Shield and Blue Care Network Blue Distinction® designations for Knee and Hip Replacement, Spine Surgery and Cardiac Care
  • Nurses Improving Care for Healthsystem Elders (NICHE) for our commitment to senior care excellence
  • ACS National Accreditation Program for Breast Centers three-year/full accreditation
  • ACR Breast Imaging Center of Excellence recognition
  • ACS Three-Year Approval with Commendation awarded to our cancer care program
  • ACS Three-Year Accreditation in Ultrasound
  • American College of Radiology three-year term of accreditation in breast magnetic resonance imaging (MRI), representing the highest level of image quality and patient safety.

Marsha Manning, RN, BSN, MLIR, Manager of Community Health Care Initiatives, Southeast Michigan, General Motors, congratulated SJMO on receiving the Top Hospital designation.   “GM is very appreciative of your efforts to improve the safety, quality and efficiency of the health care you deliver.  We will continue to inform our members about the availability of Leapfrog data so they can make more informed decisions about where to seek care.”

About St. Joseph Mercy Oakland
St. Joseph Mercy Oakland is a 443-bed comprehensive, community, teaching hospital and a long-time leader in health care in Oakland County.  Founded in 1927 by the Sisters of Mercy, St. Joseph Mercy Oakland has won numerous local and national awards for patient safety, quality and performance, and consistently ranks in the top 10 percent of hospitals nationwide.  A member of the Saint Joseph Mercy Health System, St. Joseph Mercy Oakland is a technologically leading hospital that combines advanced medicine and personal care to assist patients on their path to wellness. With dedicated physicians, nurses and hospital staff committed to providing quality care throughout the patient stay, St. Joseph Mercy Oakland has truly personalized the patient care experience.

For more information about health services offered at St. Joseph Mercy Oakland, please visit

About Saint Joseph Mercy Health System
Saint Joseph Mercy Health System (SJMHS) is a newly expanded health care organization serving southeast Michigan. Health coverage spans six counties, including Livingston, Macomb, Oakland, St. Clair, Washtenaw and Wayne. It includes 537-bed St. Joseph Mercy in Ann Arbor, 443-bed St. Joseph Mercy Oakland in Pontiac, 304-bed St. Mary Mercy in Livonia, 136-bed St. Joseph Mercy Livingston in Howell, 119-bed St. Joseph Mercy Port Huron, 113-bed Chelsea Community Hospital and 74-bed St. Joseph Mercy Saline. Combined, the seven hospitals are licensed for 1,726 beds, have five outpatient health centers, six urgent care facilities, more than 25 specialty centers; employ more than 14,000 individuals and have a medical staff of nearly 2,700 physicians. 

A member of Trinity Health, the nation’s fourth largest Catholic health care organization, SJMHS is committed to providing a remarkable patient experience by using leading edge technology in a comforting and healing environment. As a mission-based organization, Saint Joseph Mercy Health System provides approximately $100 million in community benefit to the communities it serves each year.
For more information on health services offered at Saint Joseph Mercy Health System, please visit


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