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Consumer survey gives St. Joseph Mercy Oakland Heart Institute five stars for patient safety

The 2004 Michigan Health and Safety Coalition (MH&SC), a national nonprofit organization representing employers, including many of Michigan's largest and most influential, awarded the Heart Institute five out of five stars in each of the following treatment areas:

  • Open heart surgery
  • Percutaneous coronary intervention (catheterization labs)
  • Abdominal aortic aneurysm
  • Carotid endarterectomy

The five-star scale was developed to indicate how closely hospitals follow the recommended activities portion of the patient safety guidelines. The MH&SC guidelines cover two major elements that have been shown to be related to patient safety and quality:

  • Volume, or the number of each procedure the hospital has done.
  • Treatment area activities.

This scale provides patients with one additional piece of information to help them make more informed decisions about receiving care for specific treatment areas.